FAQ
Webhosting
Web hosting service is a type of Internet hosting service that hosts websites for clients, i.e. it offers the facilities required for them to create and maintain a site and makes it accessible on the World Wide Web. Companies providing web hosting services are sometimes called web hosts. Web hosting services work by maintaining stable and secure storage spaces. While web hosts provide more than just simple data storage, it’s a core part of their functionality. Hosts store data on hardware called web servers, which allows for easy maintenance and access by online users.
In order to host a website, you would need to have a domain name and rent space on a live web server. This usually takes 24- 48 hours.
Yes, you can transfer your website to Datasur depending on the type of technology stack used to develop the website. We support plain HTML/CSS/Javascript/PHP/MySQL websites/applications such as WordPress, Joomla, etc.
Yes you can always upgrade your hosting plans as your website grows. You would need to inform, us at Datasur, your hosting provider and pay for the new hosting plan.
Payments are made based on the terms mentioned on the Invoice.
SLA or service-level agreement for support is a written agreement that defines standards for support—in short, a customer service guarantee. This could refer to the quality, availability, or timeliness of the service being provided. SLAs are usually part of a larger contract.SLA or Service Level Agreement for hosting. These are the contractual agreements which take place between two parties – the client and the service provider. Within these agreements, there are clear clauses specifying service details its time-period, cost, availability etc. These are the SLA that are applied.
The security of your website is a shared responsibility. We ensure that the environment in which the website is hosted is secured using industry defined methods. As the website owner, it is your responsibilty to be vigilant with sensitive information about your website, such as login information, which if exposed, can compromise your website. DDoS protection requires a proxy to be placed in front of the website. We do not provide this service, however, this can be achieved by using the free Cloudflare DNS management service.
We at Datasur provide easy, fast and affordable webhosting plans.
We have different varieties of hosting plans such as:
- High-performance, low-cost hosting for the perfect lite plan
- High-performance, low-cost hosting for the perfect starter plan,
- High-performance, low-cost hosting for the perfect standard plan
- High-performance, low-cost hosting for the perfect professional plan
- High-performance, low-cost hosting for the perfect business plan.
The prices of these plans range from $0.99 – $14.60.
Yes. A domain name is just your website’s address, while web hosting stores all your website data and files. Without web hosting, your website is nonexistent, and your domain name would point to nowhere.
Web hosting involves website files being stored on one or more servers, or computers, whereas email hosting refers solely to storing email data.
If your disk space has reached its limits you can try to delete unwanted files. Or you can try to optimize your code or contacts us (the hosting provider) at customer service Datasur. Disk space expansion can be done within the same day.
Log in via Account / LOGIN (https://isp.datasur.sr) With credentials supplied by Datasur.
- Submit a new ticket: https://isp.datasur.sr/submitticket.php
- Please provide all information available when describing the fault or the question.
- Submit
- Every entry in WHMCS receives its own unique reference number.
- Check your support ticket status.