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ABOUT DATASUR

Our Story

Established by Telesur
on the 5th of June 2014

Datasur was established by Telesur on the 5th of June 2014 as the first commercial Tier 3 designed and Tier 2 implemented datacenter to store Big Data locally and to bring the international cloud closer to Suriname. Suriname as a country lacked a certified datacenter where data, servers, applications, and the cloud could be managed in a responsible, secure, and professional manner. This need turned out to be great. This can be clearly seen in the enormous growth of the company and its customer base during the past nine years. 

In addition to the growth of its customer base, the Datasur team has also grown in terms of its portfolio, number, knowledge, and expertise. To continuously provide an excellent and high-quality service to its customers, continuous investment, and development in a state-of-the-art infrastructure for digital transformation and expert staff is one that will undoubtedly be continued.

ISO Certified

ISO 27001 (Information Security Management System)
& ISO 22301 (Business Continuity Management System)

Datasur is ISO 27001 (Information Security Management System), and ISO 22301 (Business Continuity Management System) certified where emphasis on continuous progressive improvement of the total business operations is one major focus, whereby customers are treated as partners in their journey of digital transformation. This ensures the right balance between policy, safety, innovation, and service management, which is why Datasur positions itself as the suitable strategic ICT partner for its customers.

Your Trusted ICT Partner

State-of-the-art Tier 2 datacenter

In addition, 80% of its customer base consists of reputable companies with strict data safety policies and requirements. Because of the state-of-the-art Tier 2 datacenter and compliance with the ISO certifications, Datasur offers all organizations, both local and regional, top privacy, security, and reliability of all their company critical data and applications and ultimately digital development.   

This is why Datasur’s value proposition states: “Your Trusted ICT Partner”, and in order to implement this Datasur has been placing Suriname on the international map through strategical partnerships with nearly all local and international renowned companies within the ICT sector.  

Datasur’s vision statement is as follows: “To lead digital transformation by delivering innovative, secure, and sustainable technology solutions through strategic partnerships and exceptional customer service”. 

Datasur’s mission statement is as follows: “Our mission is to deliver high-quality innovative digital transformation services that enhance operational efficiency, support strategic decision-making, and create value for our clients. We strive to build long-lasting partnerships based on trust, integrity, and excellence.” 

How will we contribute?

The core values of Datasur

By aligning these core values with the context of ICT and digital transformation, Datasur can establish itself as a trusted partner in helping clients navigate and excel in the rapidly evolving digital landscape. This approach will not only drive successful digital transformation but also reinforce Datasur’s commitment to its core values.

Decent Work and Economic Growth:
We prioritize our clients’ needs, ensuring that our services contribute to their growth and success, fostering economic development. 

Industry, Innovation, and Infrastructure:
we foster a culture of continuous improvement and creative thinking, driving innovative solutions that empower our clients and communities. 

Peace, Justice, and Strong Institutions:
We adhere to the highest ethical standards, promoting transparency and accountability in all our dealings. 

Responsible Consumption and Production:
We commit to environmentally sustainable practices in our operations, striving to minimize our ecological footprint while delivering value. 

Partnerships for the Goals:
We believe in the power of partnerships and collaboration, working with stakeholders to achieve common goals and enhance community impact. 

2022-2026

Strategic Goals

The organisational strategy of Datasur entails the whole of the mission, vision, goals, plans and image on a long-term timescale from 2022-2026, whereby continuous adaption, innovation and validation is done based on the internal and external environmental factors to guarantee business continuity and growth in a competitive environment. In plain words the organisational strategy specifies a set of goals where Datasur intends to grow as a business, its plan how and why to reach there.  

For Datasur the organisational strategy is set out based on five strategic goals, which are illustrated in the figure below:

Sales & Service Management

Increasing sales and optimizing service management, research & development and marketing.

Excellent Customer Experience

Achieving excellent customer “Quality of Service” / “Quality of Experience” (QoS / QoE) with due regards for operational quality, integrity, reliability and security.

Employee Performance

Motivating, engaging and facilitating employees to achieve an excellent customer experience.

Partnership
Focus

Making Datasur the trusted ICT partner of its customers locally and abroad.

Financial
Profitability

Making and maintaining the total Datasur business operations profitable.

The criteria for implementation of these strategic goals at Datasur is as follows:  

  • The Datasur’s organisational strategic plan is effective from the period January 2022 to December 2026. 
  • The five strategic goals are yearly incorporated in the corresponding annual plan to guarantee strategical and tactical alignment. 
  • Every four months, three times per year, an in-depth evaluation is done for the progress realised per strategic goal. During these evaluations, based on input from internal/ external stakeholders, the strategic plan can be altered. 
  • For each strategic goal, there are a set of strategic objectives. These strategic objectives are further specified into strategic activities. This structured approach is chosen to guarantee strategical, tactical, and operational alignment and adequate implementation. 
  • Every strategic activity on operational level is translated into a Key Performance Indicator or Key Quality Indicator. Based on this the progress is measured periodically and correlated with the employee performance framework.
  • For every strategic activity the responsible person on strategical and operational level are specified, incorporating this into their performance targets per year and making it part of their performance appraisal and bonus evaluations.
  • Any change within the strategic plan is solely incorporated and implemented after approval from the strategic affairs manager, board of directors, supervisory board, and shareholder.    

Summarizing, Datasur believes every organization deserves growth, through innovation driven digitalisation. After nine years of its existence Datasur is more than ever committed, motivated and self-assured to help its customers and their business grow through using the power of digital innovation and transformation. Henceforth, Datasur will actively and consistently contribute to the ICT development of and in Suriname, with distinctive focus on datacenter, cloud, and digital transformation services. 

Meet Datasur management

Our Management Team

Anvit Ramlakhan

Chief Executive Officer

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Sheetal Ganput

General Affairs Manager

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Whitney de Rijp

Commerical Affairs Manager

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Jurgen Schmeltz

Operational Affairs Manager

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Vanisha Somai

Financial Affairs Manager

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