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Two-Factor Authentication for cPanel

Datasur News August 8, 2023

Last modified: June 9, 2023

Overview

Two-factor authentication (2FA) is a security measure that requires two forms of identification. After you enter your password, you must enter a security code. An application on your smartphone supplies this code. Without your smartphone, you cannot log in.

Important:

  • To use this feature, your hosting provider must enable 2FA in WHM’s Two-Factor Authentication interface (WHM » Home » Security Center » Two-Factor Authentication).
  • 2FA supports only one concurrent session for any user. If you open several browser windows to cPanel and log out in one of them, the server will log out the other windows.

Note:

  • You can configure 2FA for Webmail.
  • 2FA requires a smartphone with a supported time-based one-time password (TOTP) app. We suggest the following apps:

Configure 2FA

To configure 2FA, perform the following steps:

  1. Click Set Up Two-Factor Authentication.
  2. Link your cPanel account and your 2FA app:
    • To automatically create the link, scan the displayed QR code with your app.
    • To manually create the link, enter the provided Account and Key information in your app.
  3. Within your 2FA app, retrieve the six-digit security code.

    Note: The 2FA app generates a new six-digit security code every 30 seconds.

  4. Enter the six-digit security code in the Security Code text box.

    Note: You must enter the security code within 30 seconds. After time expires, the app will generate a new six-digit code.

  5. Click Configure Two-Factor Authentication.

    Note: If you see a Failed to set user configuration: The security code is invalid. error, a problem may exist with the date and time settings on your server. To fix the issue, contact your hosting provider.

Remove 2FA

To remove 2FA, click Remove Two-Factor Authentication.

Reconfigure 2FA

To reconfigure 2FA, click Reconfigure. Follow the steps above to configure two-factor authentication.

Warning:

This action will overwrite your account’s existing 2FA configuration. As a result, any existing 2FA app configurations will not provide valid security codes.

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Whitney de Rijp, MBA in Innovation and Technology.
Whitney de Rijp is a young driven Surinamese woman. She has been working at Datasur for over 6 years. Together with her top team, they ensure that customer data is stored securely all over the world which helps them focus on their core business.

Integrity, authenticity and just being herself is the mode for success as a Commercial Affairs Manager. Furthermore, she finds it very important to maximize effectiveness and of course lead by example. For both the internal and the external organization she is very transparent, which also fosters loyalty and engagement with the company goals.

Jurgen Schmeltz has as a Bachelor's degree in Information and Communication Technology and several IT certifications. His IT career started in Johannesburg, South Africa at IBM where he gained international experience for 5 years. When he came back to Suriname, he worked for two IT companies and also gained experience in VOIP, Backup Solutions and Microsoft Products.

At the moment Jurgen is a Cloud and Datacenter Infrastructure Specialist with many years of experience in the field of Microsoft Virtualization, Workplace Automation, Backup, Replication and Data Center Infrastructure. He currently holds the position of Operations Manager and is responsible for managing the Datacenter Operations such as Cloud and Network infrastructure.

Furthermore, he is also responsible for managing daily Facility Operations of the Datasur Datacenters and Project Lead for Cloud and Datacenter expansion projects. In his free time he’s a parttime lecturer at the two technical Universities in Suriname.

On behalf of Datasur Jurgen Schmeltz is also chairman of SUR-IX. The Suriname Internet Exchange Point which will be operational before the end of 2022

Sheetal Ganput works as the General Affairs Manager at Datasur. In this role she is part of the management team and reports to the CEO of Datasur.

She is a very self-driven, detail-oriented & hardworking young professional. She has helped to reorganize the company in the field of Office, HRM and Supply Chain Management.

Sheetal has her B.Sc. in Business Management and also completed her M.Sc. completed in Business Management with a specialization in Strategy, Entrepreneurship and Leadership. She is very progressive and is currently doing her Ph.D. study in Leadership & Management

Our CEO, Dr. Anvit Ramlakhan is a prolific strong inspiring inclusive young professional leader from Suriname, working in different fields to contribute for the betterment of humanity and the world. He is an experienced executive with a demonstrated history of working in the ICT industry for several years, with a widespread of skills in operations, quality, risk, project, business, strategy, product portfolio management (just to name a few). At Datasur Anvit oversees the total company performance on strategical level, with a strong focus on business growth, innovation, customer experience and financial profitability.

Furthermore, Anvit contributes to development of the Surinamese youth by lecturing and tutoring at four university study organizations in Suriname on undergraduate and postgraduate levels within study fields such as ICT, Electrical engineering, Organization management, Process management, Business intelligence, MBA, etc.

He has a strong professional background with a cum laude doctorate (Ph.D. in Management- Information and Technology) from the Akamai University in USA, Master of Science (M.Sc.) with merit in Information Systems from Anglia Ruskin University in London, UK and Bachelor of Science (B.Sc.) in Telecommunications from Anton de Kom University in Paramaribo, Suriname. He currently is finishing up his MBA in Strategic Management and Leadership at the London School of International Business, London, UK.

Anvit has several prolific leadership and business certifications, ongoing humanity service, extensive spiritual drive and a personal theme which is as follows: “Continuous progressive successful excellence”. He is part of volunteer organization HSS for 20+ years, through which character molding, collaboration and way of living for the youth is created and augmented.

In January 2022 he has been elected for two years as Chairman of the ICT Association in Suriname, in order to help strategize the sustainable digital economic development of Suriname. Furthermore he also has been elected as Chairman for the Suriname Business Youth Association in June 2021 for a period of two years, whereby development and support of young entrepreneurs and professionals is one of the main goals. Anvit is also part of the presidential working groups on areas of e-Government and wage council.